**Please note the Old Gorilla Enclosures at the bottom end of the park remain closed for the safety of our animals. The proximity to the gorillas in this area means they could be at risk of catching corona virus. You can still see our other gorilla groups at the New Gorilla Enclosures near the Gatehouse.**
Booking your tickets online in advance is the fastest and simplest way to begin your visit.
Please note: Carer tickets can be purchased at the Gatehouse. All other tickets must be pre-booked in advance.
|Ticket type||Standard price||Price Including 10% donation|
|Child (3-15 yrs)||£18.18||£20|
Did you know that we are a charity and that your admission helps us to save rare and endangered animals! Our Gift Aid admission prices include a donation to our parks conservation work and enable us to claim Gift Aid on your admission. They are 10% more than our standard day ticket prices. You will be asked to pay the donation price unless you request to pay the standard admission price. Your support helps us to fund our vital conservation work.
Concessionary Tickets & Carers
Concessionary tickets are discounted from the standard full price admission. A concessionary day ticket will permit entrance for one day and we allow one free carer on production of DLA or PIP letters. Concessionary tickets do not apply to children under 3 as they are entitled to free entry. However, if the child under 3 years old requires a registered carer, the registered carer will be required to purchase a concessionary rate adult day ticket.
The disabled person, companion or carer must show the following identification to qualify for concessionary rates and/or access to our carer card; Benefit Award Letter from the Department for Work and Pensions (e.g. for Disability Living Allowance, Attendance Allowance or Incapacity Benefit) or a Blue Badge.
Child Concession* (3 – 15 yrs)
Gift aid it
Your ticket helps us to protect endangered animals around the world. Our price includes a 10% donation to our charitable work which allows us to claim tax back from the government’s Gift Aid scheme. So, for every £1 you spend, we get an extra 25p towards our charity work.
What is a concession ticket?
A concession ticket is a discounted ticket available to a select group. These are those aged 60 years and older, any disability or mobility issues and can provide DLA, DWP, PIP letter or blue badge.
How can I book concession or carer tickets online?
Concession and carer tickets are available to be purchased online, to see these please click on the “Promotional Code” and enter the code MORE to see the full range of available tickets.
PIP documentation will need to be provided on arrival for any carer tickets.
How can I book a Blue Peter Badge entry ticket?
Child Blue Peter tickets are available to be purchased online, to see these please click on the “Promotional Code” and enter the code MORE to see the full range of available tickets.
I haven't received my receipt or confirmation?
Please check your junk folder and allow a couple of hours for this to come through. If you still have not received your confirmation, please email us on email@example.com with your details.
Can I get a refund/cancel my tickets?
Unfortunately, all of the day tickets, season passes and memberships available at both Howletts & Port Lympne are non-refundable and non-amendable.
How do I book a visit as a member?
Go to the bookings page of the park that you would like to visit and click on the members prebook tab. If you are viewing this on a mobile this would be under the menu tab.
How can i update my membership details?
From the bookings portal you can login and update your details by pressing the profile icon (small person)
I'm a member and want to book an additional child day ticket
The online booking system unfortunately can not process members revisits and other tickets in the same transaction.
Separate tickets can be purchased separately, alternatively book as additional members and purchase the tickets on arrival.
I'm a member and want to book an encounter?
Members and season ticket holders can book encounters and safaris here.
I have encountered error 483
Unfortunately, this error is a result of a members revisit slot and another ticket being in the same transaction.
Members revisits currently need to be booked in a separate transaction, if you wish to book for members and a toddler, please book the toddler as an additional member.