Salary: £25,500.00 Per Annum, Plus Desirable Benefits
Full time, permanent position
Are you wild about creating memorable experiences?
Do you want to work in a place where you can hear the roar of a pride of lions?
Port Lympne Hotel & Reserve are looking for an organised and detail-driven Wedding & Events Sales Administrator to support the smooth running of our busy sales and events department. From the first enquiry to the final delivery, you’ll play a crucial behind-the-scenes role - ensuring every booking is handled with efficiency, accuracy and exceptional care.
In this varied and fast-paced position, you’ll be managing incoming enquiries, coordinating bookings, preparing essential documentation and keeping our systems and databases up to date. You’ll liaise with clients, suppliers and internal departments, making sure everyone has the information they need and that each event progresses seamlessly through every stage of the planning journey.
Working closely with our department manager’s, you’ll support the wider sales function with first-class administration - from processing payments and updating budget figures to scheduling site visits and preparing for weekly operational meetings.
If you bring meticulous organisation, clear communication and a passion for delivering exceptional service, this is a fantastic opportunity to be part of creating unforgettable weddings and events at one of Kent’s most unique destinations.
Who we are looking for:
We’re seeking a highly organised and proactive Wedding & Events Sales Administrator with experience in the conference and events industry. You’ll be confident communicating with clients, suppliers and colleagues, and able to remain calm, professional and solution-focused during busy periods. You’ll excel at managing multiple tasks, maintaining accuracy under pressure, and using hotel property management systems, supported by strong IT skills and great attention to detail. A positive attitude, teamwork, and the ability to prioritise effectively are essential.
Flexibility to work weekends, holidays and nonstandard hours is required, along with a willingness to undertake further training. Knowledge of the company’s offerings, a valid UK driving licence, and familiarity with Opera/Micros or Accesso would be beneficial.
Contract details:
This is a full-time permanent position, 40 hours per week, 9-5pm, five days out of seven, which can include Weekends, evenings, and bank holidays. Reporting to the Event Sales Manager, the position is based at Port Lympne Hotel & Reserve, based near Folkestone and Ashford. If you are a dynamic and sociable personality looking to join a fast-paced and exciting organisation, then we would really like to meet you.
The location:
Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short-break accommodation, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.
Why you should join us:
We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer’ and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work. Be part of the Port Lympne and Howletts family and join our pride
You can also expect a host of other roarsome benefits including:
- 28 days of annual leave pro rata to start date and working hours, inclusive of bank holidays (rising with length of service)
- Comprehensive training and development opportunities, including workshops and e-learning.
- Enhanced Sickness, Maternity and Paternity Policies.
- Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
- Exceptional discounts on food, retail and accommodation at our parks.
- Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
- Company Pension
- And many more length or service-related rewards and Benefits.
A full job description is available on request.
Your adventure awaits.
#joinourpride
Closing date: 14th November 2025
To apply: If you want to work in an exciting and unique environment where no two days are the same, email your C.V. and covering letter to stephanieb@portlympne.com
