Closing Date: Friday 27 February 2026
Salary: £10.18 - £12.21 Per Hour, Plus Desirable Benefits
Seasonal, Flexible Hour Positions Available
(Between 16-24 hours a week)
Are you wild about creating memorable experiences?
Do you want to work in a place where you can hear calls from troops of howler monkeys, or the roars from a pride of lions?
At Port Lympne Hotel & Reserve, we are currently seeking Receptionists to join our team on a seasonal basis until the 6 November 2026.
As a receptionist, you will be responsible for providing a smooth and efficient service for our guests when checking in and out of our reception areas. You will deal with all guests’ queries and will provide a prompt and professional service to exceed their needs and expectations.
Who we are looking for:
Individuals with exceptional front facing and telephone customer service skills, who can build an excellent rapport with our guests, and provide excellent product knowledge of the park’s experiences and services. You will have the ability to remain calm under pressure whilst managing guest complaints and providing a resolution within a timely manner. Previous experience working in a front of house/customer focused service delivery role is desirable.
Contract details:
Seasonal contracts will run through to the 6 November 2026. Rate of pay is £10.18 for under 21’s and £12.21 for over 21’s. Rate of pay will increase in line with National Minimum Wage requirements in April 2026.
We are offering a flexible hour position, where working hours may vary depending on business needs. Please note that while we strive to provide consistent hours (between 16-24 hours a week), the nature of this contract means that there may be occasional fluctuations. Job shares considered. Working hours will include weekdays, weekends, and bank holidays. A reliable mode of transport is recommended due to our remote location of the park. All applicants must have right to work in the UK and hold a valid UK driving license.
The location:
Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short breaks accommodation, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.
Why you should join us:
We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer’ and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work.
Be part of the Port Lympne and Howletts family and join our pride.
You can also expect a host of other roarsome benefits including:
- Comprehensive training and development opportunities, including workshops and e-learning.
- Enhanced Sickness, Maternity and Paternity Policies.
- Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
- Exceptional discounts on food, retail and accommodation at our parks.
- Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
- Company Pension
- And many more length or service-related rewards and Benefits.
Interviews are currently due to take place on the below Recruitment Days – alternative dates may be available:
- Recruitment Day: Tuesday 17th February (10:30 – 16:00)
- Recruitment Day: Tuesday 3rd March (10:30 – 16:00)
Your adventure awaits
#joinourpride
To apply: Submit your CV below. Your submitted application will be reviewed, and if successful, you will be invited to an interview during the recruitment days.
Submit your CV
