How your experience will be different
At Port Lympne Hotel & Reserve, a fundamental part of our mission is to create incredible experiences for animal-lovers. We place the utmost importance on the safety and wellbeing of our guests, animals and teams.
We have completed a series of thorough risk assessments and introduced a range of new health and safety measures that seek to reduce the risk associated with the presence of COVID-19 that are in line with government advice and the requirements of local health authorities. We have also ensured that our teams are provided with the correct PPE, follow social distancing guidelines and carefully monitor their own health to minimise risk.
Gloves and a face mask will be provided and must be worn for the duration of the encounter, and we ask that you not touch the animals. Please ensure that you adhere to the 2 metre social distance between yourself, the keeper or ranger and fellow guests. Hands must be washed before and after your animal experience.
Thank you for your consideration and cooperation to help ensure everyone has a safe and enjoyable visit.
Go behind the scenes
Get hands on with our range of animal experiences for all ages. Budding animal keepers can find out what it takes to care for some of the world’s most endangered animals on a keeper experience day or come face to face with some of our visitor favourites on a 30 minute animal encounter.
Our 30 minute encounters bring you face to face with some of the most endangered species on the planet.Learn more
Join our rangers and expert keepers as you take part in a once in a lifetime opportunity to help feed our gorillas their afternoon snacks!Learn more
Come and meet our friendly white rhinos, Zuko and Kifaru. During your 30 minute experience you'll get close enough to give these 1.5 tonne bull rhinos a good fuss and a scratch behind the ears!Learn more
Your personal day planner
Below is a list of activities that you have added to your planner. Make sure you print off the day's itinerary! If any of the activities have a cost, don't forget to book them before you visit!
9:30am to 6:30pm
Last admission is 3:30pm
9:30am to 5:00pm
Last admission is 2:30pm
If you are travelling by road Port Lympne Reserve lies on the B2067, and is just past Ashford, Kent, 5 minutes from J11 of the M20.