CORONAVIRUS UPDATE - 13th December 2021
How your visit will be different
At Howletts Wild Animal Park and Port Lympne Hotel & Reserve, a fundamental part of our mission is to create special memories for animal lovers. We place the utmost importance on the safety and wellbeing of our visitors, animals and teams.
We have been carefully monitoring the latest Government guidance regarding COVID-19. Howletts Wild Animal Park and Port Lympne Hotel & Reserve remain open and we are delighted to be able to offer two ideal locations for fun, safe family days out.
With hundreds of acres of outdoor space to explore at both Parks and robust protection measures in place, Howletts & Port Lympne are ready to welcome you for an unforgettable visit this December.
Our team is committed to making sure everyone feels safe and ensuring we are doing everything we can to help reduce the spread of COVID-19.
To ensure the safety of our guests, the following key protection measures will remain in place until further notice:
- We strongly encourage day visitors to both Parks to pre-book their arrival time online
- Face coverings are required in all indoor areas at both Parks, on all animal encounters and at all times when on board a Port Lympne safari truck
- Our team continue to undertake frequent cleaning of touchpoints using a product tested against COVID-19
- We encourage hand hygiene - thorough handwashing and using hand sanitiser. Hand sanitiser stations are available across both Parks
- Hygiene screens will remain in place across both Parks
Is it safe to visit?
The safety and welfare of our visitors, staff and animals remains top priority and we will be taking every measure to ensure your safety during your visit.
We will be limiting our visitor numbers for your safety and will continue to follow the latest Government advice.
How will my visit be different to usual?
- We strongly suggest that you book online in advance
- Face masks are required in indoor areas at Howletts and Port Lympne
- Face masks are required at all times when on board a safari truck at Port Lympne
- Access to certain at-risk species may be limited
- Additional handwashing facilities will be available at both parks
- The old gorilla enclosure at Howletts is currently closed to the public. Gorillas are still on show at the new gorillla enclosure at the top of the park
Where can I eat at the parks?
Our catering outlets are open as usual. Face masks are required while you are not seated at your table.
Are the animals in danger?
Our keepers and veterinary teams are closely monitoring the latest guidance on animals and COVID-19. Additional cleaning and safeguarding measures have been put in place and access to at-risk species may be limited. We are confident that with these additional measures the animals are quite safe.
Is your accommodation open?
Our short breaks accommodation at Port Lympne Reserve is open.
Should I wear a mask?
Our staff will be wearing masks and relevant PPE when appropriate and guests are required to wear a mask when indoors. We do not require our guests to wear a mask when in outdoor areas. However, feel free to take additional precautions to ensure you and your family feel safe.
Is safe parking available?
Howletts Wild Animal Park and Port Lympne Reserve both have large, open air car parks which offer considerable space for you to safely park your vehicle.
Please be respectful of other visitors when parking and entering/exiting your vehicle.
What are your opening times?
Our normal opening hours apply.
Which animals will I not see?
The walking route and safari route at Port Lympne are open as normal. You will have the opportunity to see all of our animals, should they choose to be visible.
The old gorilla enclosure at Howletts is currently closed to the public.