Terms & Conditions

WALK UP TICKETS & ONLINE TICKETS

 

Tickets purchased online cannot be used with any other discount or promotional offer including Tesco Clubcard vouchers.

Tickets sold online are for standard day entry only. Current prices are as follows:

Standard Adult Entry 25% Discount Adult Entry You Save
£23.95 £17.96 £5.99
Standard Child Entry 25% Discount Child Entry You Save
£18.95 £14.21 £4.74

 

 

 

 

 

25% discount online is only available to adult and child single visit entry tickets and is subject to change.

 

PLEASE NOTE: DISCOUNT WILL BE DEDUCTED AT THE CONFIRMATION STAGE.  Please see the table above to view your savings. 

Tickets are valid for the specified date and park only. You will receive an e mail confirmation with a copy of your ticket. Remember that you must bring your printed ticket with you on the day of your visit to be admitted to the park. Failure to do so may affect your entry to the park. Tickets purchased online may be upgraded to the Howletts, Port Lympne Passport or Gold Card on entry to the park, subject to an additional charge. 

Single visit tickets sold online are for standard price adult and child tickets only, as concession tickets include a discounted price when purchased at the gate entrance and therefore cannot be further discounted online.

It is the responsibility of the purchaser to check that all information supplied for the purchase of online tickets is correct prior to completion of the purchase. Failure to do so may result in additional charges at the entry kiosk or voiding of the ticket.

Entry to Howletts or Port Lympne Wild Animal Parks will only be granted on presentation of a valid print at home ticket. All printed tickets must be clearly legible and it is the responsibility of the purchaser to present and relinquish them on entry to the parks.

Any additional visitors accompanying an online ticket purchaser will be charged the standard entry fee.

Proof of entitlement is required at the entry kiosk for certain ticket types e.g. students.

Howletts and Port Lympne Wild Animal Parks reserve the right to refuse entry and to make any changes to the structure of the parks.

Safari at Port Lympne is subject to availability on a first come first served basis.

Please note that children aged 16 or under must be accompanied by an adult to gain entry to the park.

Opt-Out donation

Visitors will be admitted upon payment of the Standard Tariff if they choose not to contribute the additional 10% voluntary donation.

 

Howletts Easter Half Term Offer - 33% Off Online

1. Quote HWEP33 when purchasing your single visit entry tickets online.

2. 33% discount offer cannot be used in conjunction with any other offers or promotions including Howletts

Passport, Gold Card or Tesco Clubcard vouchers.

3. 33% discount offer is for single visit online entry tickets only.

4. Children 16 years and under must be accompanied by an adult.

5. Offer ends 15th April 2012.

6. Howletts Wild Animal Park reserves the right to make any changes to the structure of the park.

Port Lympne Easter Half Term Offer - 33% Off Online

1. Quote PLEP33 when purchasing your single visit entry tickets online.

2. 33% discount offer cannot be used in conjunction with any other offers or promotions including

Port Lympne Passport, Gold Card or Tesco Clubcard vouchers.

3. 33% discount offer is for single visit online entry tickets only.

4. Children 16 years and under must be accompanied by an adult.

5. Offer ends 15th April 2012.

6. Port Lympne Wild Animal Park reserves the right to make any changes to the structure of the park.

Roar ‘N’ Snore, Camping Weekend 9th – 10th June 2012.

1.       Non passport holders will be required to pay for admission into the park for the Roar ‘N’ Tour Adventure Safari, where they will have the opportunity to purchase their passport at the gatehouse.  Passport holders will enjoy complimentary entry to the park on both days.

 

Visit Kent - 2FOR1 Offers In Your Garden  

 

2FOR1 entry into Port Lympne Wild Animal Park

 

1. Offer valid at Port Lympne Wild Animal Park only.

2. Offer allows 2FOR1 entry when accompanied by a full paying adult single visit ticket. 

3. Offer is not redeemable against the Port Lympne Passport or Howletts & Port Lympne Gold Card and cannot be used in conjunction with any other offers or promotions including Tesco Clubcard vouchers.

4. This offer is only valid when travelling by train. Present this voucher at the Port Lympne ticket office to redeem, along with your two valid National Rail train tickets as evidence of travelling by train to Kent.

5. Children aged 16 years and under must be accompanied by a responsible adult. 

6. Port Lympne Wild Animal Park reserves the right to refuse admission.

 

2FOR1 entry into Howletts Wild Animal Park

 

1. Offer valid at Howletts Wild Animal Park only.

2. Offer allows 2FOR1 entry when accompanied by a full paying adult single visit ticket. 

3. Offer not redeemable against the Howletts Passport or Howletts & Port Lympne Gold Card and cannot be used in conjunction with any other offers or promotions including Tesco Clubcard vouchers.

4. This offer is only valid when travelling by train. Present this voucher at the Howletts ticket office to redeem, along with your two valid National Rail train tickets as evidence of travelling by train to Kent.

5. Children aged 16 years and under must be accompanied by a responsible adult. 

6. Howletts Wild Animal Park reserves the right to refuse admission.

2FOR1 on overnight stays at Livingstone Cottage

1. The 2FOR1 offer allows a two night stay for the price of one at Livingstone Cottage from Monday 4th June 2012 to November 29th 2012, subject to availability.  Offer is only valid Monday to Thursday inclusive.

2. When booking please quote VK1 to obtain the special offer.

3. This offer is only valid when travelling by train.  You must produce two valid National Rail train tickets upon arrival as evidence of travelling by train to Kent or the full price rate for the duration of your stay will be charged.

 

Park Resorts £5 off single visit entry for an adult or child – Howletts Wild Animal Park

 

1.       Offer valid until 31st October 2012.

2.       Offer is not redeemable against the Port Lympne Passport or Howletts & Port Lympne Gold Card and cannot be used in conjunction with any other offers or promotions including Tesco Clubcard vouchers.

3.       Amended or defaced vouchers will not be accepted.

4.       Prices are subject to change without notice.

5.       Offer may be withdrawn or subject to change without notice.

6.       Exchange or sale of the vouchers is prohibited.

7.       Offer valid on full price single visit entry tickets only.  In the event of a full price and concessionary admission ticket being purchased together, the higher price must be paid for.

8.       Information correct at time of going to print MARCH12.

9.       Children 16 years and under must be accompanied by an adult.

10.   Howletts Wild Animal Park reserves the right to refuse admission.

11.   Howletts Wild Animal Park reserves the right to make any changes to the structure of the park.

Park Resorts £5 off single visit entry for an adult or child – Port Lympne Wild Animal Park

1.       Offer valid until 31st October 2012.

2.       Offer is not redeemable against the Port Lympne Passport or Howletts & Port Lympne Gold Card and cannot be used in conjunction with any other offers or promotions including Tesco Clubcard vouchers.

3.       Amended or defaced vouchers will not be accepted.

4.       Prices are subject to change without notice.

5.       Offer may be withdrawn or subject to change without notice.

6.       Exchange or sale of the vouchers is prohibited.

7.       Offer valid on full price single visit entry tickets only.  In the event of a full price and concessionary admission ticket being purchased together, the higher price must be paid for.

8.       Information correct at time of going to print MARCH12.

9.       Children 16 years and under must be accompanied by an adult.

10.   Port Lympne Wild Animal Park reserves the right to refuse admission.

11.   Port Lympne Wild Animal Park reserves the right to make any changes to the structure of the park.

 

Terms & Conditions: Howletts Passport

1.       Howletts Passport is valid for 12 months from date of activation for use at Howletts Wild Animal Park only. 

2.       You will not be able to gain free entry to Howletts Wild Animal Park on bank holidays with Passports purchased from 1st May 2012.

3.       Treetop Challenge is subject to an additional charge.

4.       Animal Adventure Challenge is subject to an additional charge.

5.       Entry is only available to the authorised user of the card who will be identified by the corresponding photograph on our secure database.

6.       Membership is not transferable or refundable.

7.       Children 16 years and under must be accompanied by an adult.

8.       Howletts Wild Animal Park cannot accept responsibility for your card if it is lost, stolen or damaged.  There is a £5 charge to replace a card.

9.       The Howletts Passport cannot be purchased in conjunction with any other offers or promotions including Tesco Clubcard Vouchers.

10.   Ranger Log Book will be issued free when you sign up to the Howletts Passport, however for any subsequent visits there will be a small charge for a new Ranger Log Book.

11.   Howletts Wild Animal Park reserves the right to make any changes to the structure of the park.

Information correct at time of print. APRIL 12. Subject to change.

 

Terms & Conditions: Port Lympne Passport

1.       Port Lympne Passport is valid for 12 months from the date of activation for use at Port Lympne Wild Animal Park only.

2.       You will not be able to gain free entry to Port Lympne Wild Animal Park on bank holidays with Passports purchased from 1st May 2012.

3.       Safari subject to availability on a first come first served basis.

4.       Entry is only available to the authorised user of the card who will be identified by the corresponding photograph on our secure database

5.       Membership is not transferable or refundable

6.       Children 16 years and under must be accompanied by an adult.

7.       Port Lympne Wild Animal Park cannot accept responsibility for any card that is lost, stolen or damaged.  There is a £5 charge to replace a card.

8.       The Port Lympne Passport cannot be purchased in conjunction with any other offers or promotions including Tesco Clubcard Vouchers.

9.       Ranger Log Book will be issued free when you sign up to the Port Lympne Passport, however for any subsequent visits there will be a small charge for a new Ranger Log Book.

10.   Port Lympne Wild Animal Park reserves the right to make any changes to the structure of the park.

Information correct at time of print. APRIL 12. Subject to change.

 

Terms & Conditions: Gold Card

1.       Howletts & Port Lympne Gold Card is valid for 12 months from date

of activation

2.       Howletts Treetop Challenge is subject to an additional charge.

3.       Howletts Animal Adventure Challenge is subject to an additional charge.

4.       Port Lympne safari is subject to availability on a first come first served basis.

5.       Entry is only available to the authorised user of the card who will be

identified by the corresponding photograph on our secure database.

6.       Membership is not transferable or refundable.

7.       Children 16 years and under must be accompanied by an adult.

8.       Howletts & Port Lympne Wild Animal Parks cannot accept responsibility

for any card that is lost, stolen or damaged.  There is a £5 charge to replace a card.

9.    The Howletts & Port Lympne Gold Card cannot be purchased in conjunction

with any other offers or promotions including Tesco Clubcard Vouchers.

10.    Ranger Log Book will be issued free when you sign up to the Howletts & Port Lympne Passport or Gold Card, however for any subsequent visits there will be a small charge for a new Ranger Log Book.

11.    Howletts & Port Lympne Wild Animal Parks reserve the right to refuse admission.

12.    Howletts & Port Lympne Wild Animal Parks reserve the right to make any changes to the structure of the parks.

Information correct at time of publishing. APRIL 12. Subject to change.

ENTRY CONDITIONS

Tesco Clubcard Vouchers are not valid in conjunction with any other offers.

Children under 3 years are admitted free to Howletts & Port Lympne Wild Animal Parks.

Children aged 16 years and under must be accompanied by a responsible adult. Howletts and Port Lympne Wild Animal Parks reserve the right to refuse admission.

Dogs and other pets are not permitted to the park. Please do not leave your dogs in the car. We recommend that you make alternative arrangements for your pets before visiting.

As parts of Port Lympne are quite steep, we offer reduced admission for less-able guests and have selected routes for wheelchairs. Please ask for advice. This discount is not available with online tickets.

Our parks are very different from conventional zoos. The animals, which include rare and endangered species, are able to live and breed in conditions as close to their natural habitat as possible. This can mean that when the weather is inclement some of our animals will seek shelter in their indoor enclosures, which are always open to them but not on view to the public and you may wish to consider this when planning your visit.

Please do not feed the animals as they receive strictly controlled diets and you may cause them harm.

Please do not bang on windows at exhibits or climb on or cross the safety barriers.

In the interests of safety barbeques, balls, balloons, scooters, bikes, rollerblades or skates are not permitted in the parks.

Howletts & Port Lympne Wild Animal Parks reserve the right to alter or cancel any events, presentations or feeding times without notice if required. Visitors are reminded that any advertised exhibits, attractions or facilities may be closed, removed, altered or otherwise unavailable at any time for safety, operational or animal welfare reasons.

EVENT TERMS & CONDITIONS - THESE APPLY TO ALL EVENTS

This ticket cannot be exchanged or refunded unless the event is cancelled. Each member of the audience must possess a valid ticket.

Under 16’s must be accompanied by an adult.

Howletts & Port Lympne Wild Animal Parks reserve the right to refuse admission and to make changes to the event without prior notice.

No dogs are permitted within the parks.

We reserve the right to amend, cancel or postpone events at short notice and advise that you call the main reception on 01303 264647 to check before you visit. No commercial filming, recording or photography of any kind in any media is permitted without permission of Howletts & Port Lympne Wild Animal Parks.

The Aspinall Foundation Prize Draw

1. This prize draw is organised and promoted by The Aspinall Foundation (registered charity number 326567).

2. The prize draw is open to all residents of the UK over the age of 18 except employees of Howletts and Port Lympne wildlife parks, The Aspinall Foundation or any of the Aspinall group companies.

3. One entry into the prize draw per family/friends group entering the parks, or alternatively per transaction processed through the online ticket engine.

4. Prize draws will be made on the following quarter dates, 31 March, 30 June, 30 Sept, and 31 Dec from entries made in the preceding quarter.

5. Prize winners will be chosen at random, electronically, and notified by telephone within seven days of the draw being made. The winner will have 48 hours to confirm acceptance of their prize before an alternative winner is chosen at random.

6. Prize winners will be required to provide proof of age and identity before receiving their prize. In all matters, the decision of the judge(s) and The Aspinall Foundation shall be final and no correspondence or discussion shall be entered into.

7. The prize is not transferable. The Aspinall Foundation reserves the right to substitute any prize for a prize of equal or greater value.

8. Prize winners agree to allow The Aspinall Foundation to use their name and likeness without compensation for the purposes of promoting and marketing the prize draws.

9. The Aspinall Foundation reserves the right to cancel or change the prize draw at any time and will endeavour to give advance notice of any such change or withdrawal. However advance notice may not always be possible.

10. Under no circumstances will The Aspinall Foundation or any Aspinalls group company (including parents, subsidiaries and affiliated companies) be liable for any losses, damages, costs or expenses arising from or in any way errors, defects, interruptions, malfunctions or delays in the promotion or the prize.

11. The competition and these terms and conditions will be governed by English law.

Keeper Experience Animal Adoption Prize Draw 1st October to 30th November 2011

1. The animal adoption promotional prize is organised and promoted by The Aspinall Foundation (registered charity number 326567).

2. This promotion is open to all residents of the UK over the age of 18 except employees of Howletts and Port Lympne wildlife parks, The Aspinall Foundation or any of the Aspinall group companies.

3. The promotion will only be valid on successful online animal adoption processed between 1st October 2011 and 30th November 2011.

4. Entrants will only qualify with a successful payment received and the adoption is not cancelled.

5. The Keeper Experience draw will take place on Thursday 19th January 2012.

6. The Keeper Experience is subject to availability and only available on the following sections - Gorillas, Big Cats, Rhino, Tapir, Small Cats, Primates and Elephants.

7. The winner of the draw will be chosen at random and notified by telephone within seven days of the draw being made. The winner will have 48 hours to confirm acceptance of their prize before an alternative winner is chosen at random.

8. The winner will be required to provide proof of age and identity before receiving their prize. In all matters, the decision of the judge(s) and The Aspinall Foundation shall be final and no correspondence or discussion shall be entered into.

9. The prize is not transferable. The Aspinall Foundation reserves the right to substitute any prize for a prize of equal or greater value.

10. Prize winners agree to allow The Aspinall Foundation to use their name and likeness without compensation for the purposes of promoting and marketing purposes.

11. The Aspinall Foundation reserves the right to cancel or change the draw at any time and will endeavour to give advance notice of any such change or withdrawal. However advance notice may not always be possible.

12. Under no circumstances will The Aspinall Foundation or any Aspinalls group company (including parents, subsidiaries and affiliated companies) be liable for any losses, damages, costs or expenses arising from or in any way errors, defects, interruptions, malfunctions or delays in the promotion or the prize.

13. The competition and these terms and conditions will be governed by English law.

14. The prize is for a one hour keeper experience for two people. The experience is subject to availability and only open to 12 years and over. This prize draw experience includes 2 day tickets for Port Lympne Wild Animal Park, or Howletts Wild Animal Park, a voucher for coffee and a certificate. You will have access to the Wild Animal Park from 9.30am when the Zoo opens until the end of the day. Children under 14 must be accompanied by an adult during the rest of their visit. If you would like to bring more than two people with you they will need to pay to enter the park as a visitor. Please contact Jackie Evans on: 01303 234199 for more information or email Jackie on: jackiee@aspinallfoundation.org

 20% off annual Animal Adoption until 31st December 2011

1. The animal adoption 20% promotional is organised and promoted by The Aspinall Foundation (registered charity number 326567).

2. This promotion is open to all residents of the UK over the age of 18 except employees of Howletts and Port Lympne wildlife parks, The Aspinall Foundation or any of the Aspinall group companies.

3. The promotion will only be valid on successful online animal adoption processed between 1st December 2011 and 31st December 2011.

4. Under no circumstances will The Aspinall Foundation or any Aspinalls group company (including parents, subsidiaries and affiliated companies) be liable for any losses, damages, costs or expenses arising from or in any way errors, defects, interruptions, malfunctions or delays in the promotion or the prize.

5. The competition and these terms and conditions will be governed by English law.

6. The full 100% price will apply for adoptions processed from 1st January 2012. The full prices are shown against each discounted annual adoption package.